2024-25 fall vaccine: Appointment booking

Everyone 6 months and older can get flu and COVID-19 vaccines.

Starting October 1, 2024, select pharmacies in Whitehorse will begin offering vaccines. Beginning October 15, COVID-19 and flu vaccines will be widely available across the Yukon.

The RSV vaccine for adults will be available starting November 1, 2024, for individuals aged 75+ and for those 60+ residing in long-term care facilities. A minimum 4-week waiting period is required between receiving other vaccines.

The RSV season begins in November. To ensure that you're fully protected, we recommend you book your flu and COVID-19 vaccine appointments as soon as possible so you can receive the RSV product or vaccine in time.

For infants aged 8 months and younger, the RSV product will also be available beginning November 1, 2024. You can start booking appointments at your local health centre on that date.

If you're 75+ or 60+ residing in long-term care, find out about the importance of RSV vaccines.

Before coming in for your appointment

• Review the information sheet and after-care sheet for COVID-19,  flu, RSV for adults and RSV for infants.
• Prepare any questions you have for clinic health care providers.

What to bring to your vaccination appointment

• Bring a valid Yukon or other Canadian health care card if you have it.
• Bring your immunization record if you have it.
• Wear a loose-fitting or short-sleeved shirt so that your upper arm can be reached.

Whitehorse locations for COVID-19 and flu

Whitehorse Health Centre – NVD Place Mall (4201 4th Avenue)

Appointment hours: Monday to Friday from 8:30 am to 4:30 pm

Saturday clinics: on November 16 and 30, you can receive your COVID-10 and flu vaccines from 8:30 am to 4:30 pm. 

Walk-ins may be accomodated whenever possible.

Book your appointment: Book your COVID-19 and flu vaccines 

Shoppers Drug Mart pharmacy – Main Street and Ogilvie Street

For COVID-19 and flu vaccines (Main Street): Book your vaccine appointment 

For COVID-19 and flu vaccines (Ogilvie Street): Book your vaccine appointment 

Superstore pharmacy (aged 5 and older)

Appointment hours: go to the booking website.

For COVID-19 and flu vaccines: Book your vaccine appointment 

Walmart

Flu appointment hours: monday to Friday, 12:15 pm to 4:00 pm

COVID-19 appointment hours: Thursday, 12:15 pm to 4:00 pm

Book your appointment: Phone 1-833-812-5547 to book your appointments.

Save-on-foods pharmacy (aged 12 and older)

For COVID-19 and flu vaccines: Book your vaccine appointment 

Medicine Chest Pharmacy - Ogilvie Street

Walk-ins only

Every Monday from October 21 to December 16, 2024

Time: 9:00 am to 4:00 pm

Communities outside of Whitehorse

Contact your local health centre to book your appointment or for further information regarding immunization and upcoming Influenza and COVID-19 clinics.

Booking RSV vaccines for adults and infants

For individuals aged 75+ and for those 60+ residing in long-term care facilities, the RSV vaccine will be available starting November 1, 2024. A minimum 4-week waiting period is required between receiving other vaccines.

The RSV season begins in November. To ensure that you are fully protected, it is recommended that you book your flu and COVID-19 vaccine appointments as soon as possible so you can receive the RSV product or vaccine in time.

For infants aged 8 months and younger, the RSV product will also be available beginning November 1, 2024. 

Starting November 1, you can start booking appointments at your local health centre.

For bookings, cancellation and re-scheduling at NVD Place, follow the steps below. If you have booked at one of the pharmacies listed above, go to their pharmacy booking page or contact them directly.

How do you book an appointment?

1. Click the "Book your COVID-19 and flu vaccines" button to go to the appointments booking page.
2. Carefully read the instructions provided.
3. Under the “Select appointment" section, select the appointment type.
4. Fill in your personal details, including:
   • your first and last name;
   • personal health number (optional);
   • mobile phone number (for SMS) and or email; and
   • preferred contact method and date of birth, then click “Next”.
5. A verification code will be sent to your email or mobile phone, based on your preferred contact method.
6. Open up your email or text message and retrieve the code.
7. Enter this verification code and click “Submit".
8. Choose a location by clicking on “Book appointment” next to your desired location. 
9. Select your preferred date and time.
10. Click “Book now".
11. You'll then see an appointment confirmation page. You can add the appointment to your calendar, or reschedule or cancel if needed.
12. Based on your preferred contact method, we'll send you an email or text to confirm your appointment.

What information do you need to book a vaccination appointment?

You'll need to provide your:

• first and last name;
• personal health number (optional);
• mobile phone number (for SMS) or email address; and
• preferred contact method and date of birth.

If you’re a Yukon resident, you can apply for a Yukon health care card. 

If you do not have an email address

You do not need an email address to book an appointment. You can book an appointment with your mobile phone number.

If you do not have a mobile phone number

You do not need a mobile number to book an appointment. You can book an appointment with your email address.

Booking for others

• Can you book an appointment on behalf of a family member?
  
  Yes. You'll need their:
  • first and last name;
  • health number (optional);
  • mobile phone number (for SMS) and or email; and
  •  preferred contact method and date of birth.
     
• Can you book an appointment for a family member for the same time as your own appointment?

Appointment times are for 1 person only. Clinics may have multiple staff giving the vaccine. You may be able to book an appointment at approximately the same time as your family member.

Additional booking information

If you're unsure if you're immunocompromised, contact your health care provider.

If you booked an appointment on the phone and you are outside of Whitehorse, contact your local health centre.

Phone 867-332-6754 for help with rescheduling or cancelling your appointment.

How do you reschedule an appointment?

1. In the confirmation email or text message you received, click on the "Reschedule or cancel my appointment" link. This link will take you to your appointment confirmation on the online service.
2. Choose the “Reschedule appointment” button
3. Select a new date and time for your appointment.
4. Based on your preferred contact method, you'll receive an "Appointment rescheduled" confirmation email or text.

If you booked an appointment on the phone and you are outside of Whitehorse, contact your local health centre to reschedule your appointment.

How do you cancel an appointment?

1. In the confirmation email or text message you received, click on the "Reschedule or cancel my appointment" link. This link will take you to your appointment confirmation.
2. Choose the “Cancel appointment” button.
3. You'll then be taken to an “Appointment cancelled” page.
4. You'll receive an "Appointment cancelled" email or text message.
5. You can choose to book a new appointment by clicking on the “Book again” button.

If you booked an appointment on the phone and you are outside of Whitehorse, contact your local health centre to cancel your appointment.

How soon before the appointment can you book?

We typically open bookings 1 to 2 weeks before the clinic date. You can book up until the start of the appointment. If you want to book a same-day appointment, plan your time. Consider how much time it’ll take to get to the clinic on time so you can avoid being late.

Why do you have to book a vaccination appointment?

Appointments help us to better manage our human resources as well as our territorial vaccine supply.

For more information about this seasons Vaccines visit Yukon immunization.

Why should I keep up with COVID Vaccine?

Covid-19 vaccines continue to be offered because viruses change and protection fades over time. It’s important to receive updated vaccines to ensure your best protection. The elderly and those with chronic conditions are at higher risk of severe Covid-19 illness and are especially encouraged to get vaccinated.

I've recovered from COVID-19. Should I still get vaccinated?

Yes, it's recommended to get vaccinated even if you've had COVID-19. In the Yukon, health officials advise waiting 3 months after your recovery before receiving the vaccine. This approach helps enhance your immune protection against potential future infections.

Who are considered immunocompromised people?

People who are moderately to severely immunocompromised will follow a different COVID-19 immunization schedule. This may include:

• active treatment for solid tumour or hematologic malignancies;
• receipt of solid-organ transplant while taking an immunosuppressive therapy;
• receipt of chimeric antigen receptor (CAR) T-cell therapy (within 2 years);
• receipt of hematopoietic stem cell transplant (within 2 years);
• moderate to severe primary immunodeficiency (for example, DiGeorge syndrome, Wiskott-Aldrich syndrome);
• HIV with AIDS-defining illness or TB diagnosis in last 12 months before starting vaccine series, or severe immune compromise with CD4;
• chronic kidney disease on dialysis; and
• active treatment with the following categories of immunosuppressive therapies:
  • anti-B cell therapies (monoclonal antibodies targeting CD19, CD20 and CD22 );
  • high-dose systemic corticosteroids (for example, a prednisone dose of ≥ 2 mg/kg per day or ≥ 20 mg per day for ≥ 14 days);
  • alkylating agents;
  • antimetabolites;
  • tumour-necrosis factor (TNF) inhibitors; and
  • other biologic agents that are significantly immunosuppressive.

Examples of biological agents that reduce immune response include:

• cancer chemotherapy;
• radiation therapy;
• cytotoxic drugs;
• calcineurin inhibitors;
• biological response modifiers; and
• antibodies that target lymphocytes.